Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matt Gibson

Matt Gibson

June 15, 2026

5  out of  5
rating by Matt Gibson
"Best insurance company I’ve ever had. Natalie is fantastic and deserves a significant raise!!!"
Profile photo of Mark Markovic

Mark Markovic

April 28, 2026

5  out of  5
rating by Mark Markovic
"all was fine"
Profile photo of Susan Temme

Susan Temme

October 20, 2025

5  out of  5
rating by Susan Temme
"Very sweet and helpful with everything"
Profile photo of Greg Carmean

Greg Carmean

October 20, 2025

5  out of  5
rating by Greg Carmean
"The entire team at Brian Smith State Farm are exceptional. Friendly, outgoing, and compassionate are just a few words to describe the identity of the office. Always a pleasure!"
Profile photo of Maya A

Maya A

October 2, 2025

5  out of  5
rating by Maya A
"Great office and fantastic reps. Very fast communication and wonderful people to work with. I bundled home and cars for the family."
Profile photo of Jennifer Lynch

Jennifer Lynch

October 1, 2025

5  out of  5
rating by Jennifer Lynch
"I very much appreciate Brian and his staff. They keep in constant communication with me about my policies and respond quickly when I have any questions or concerns."
Profile photo of Brittany Riegel

Brittany Riegel

September 29, 2025

5  out of  5
rating by Brittany Riegel
"Natalie has been such a huge help with transferring insurance companies. Very understanding in the issues that arise. I appreciate someone who is willing to help in every step of the process."
Profile photo of Samantha Sims

Samantha Sims

September 26, 2025

5  out of  5
rating by Samantha Sims
"Natalie is super great! She’s patient, answers any question you have and just all around helpful!"
Profile photo of Thomas Zurkammer

Thomas Zurkammer

June 26, 2025

5  out of  5
rating by Thomas Zurkammer
"Was able to update my home/auto insurance with ease n his recommendations."
Profile photo of Andy McCoy Race Cars

Andy McCoy Race Cars

June 20, 2025

5  out of  5
rating by Andy McCoy Race Cars
"Very easy to talk with and very precise. Would highly recommend."
Profile photo of Trenton Balderson

Trenton Balderson

March 26, 2025

5  out of  5
rating by Trenton Balderson
"Nick Deirking was extremely helpful and I felt as if he genuinely cared about what was best for me!"
Profile photo of Grace Thornton

Grace Thornton

January 16, 2025

5  out of  5
rating by Grace Thornton
"We are so happy to be doing business with Nick Dierking with State Farm insurance! Nick works at the Brian Smith State Farm Agency in Pacific MO office. He did an excellent job of giving us a thorough evaluation and quote for our Homeowners coverage, Umbrella policy, and Automobile coverage for 3 vehicles!! We discussed every option important to our needs and have completed our bundled coverage within 24 hours!! Nick was so patient, knowledgeable, and pleasant! He made the entire process easy and simple for us despite my endless questions!! State Farm has saved us over $800 annually! We feel very confident with Nick and State Farm Insurance by our side!"
Profile photo of ryan clayton

ryan clayton

December 2, 2024

5  out of  5
rating by ryan clayton
"To say the least, this insurance agency is by far the best we’ve had across the board. From quotes, to the final step, it was a 5+ stars. Riley Foster was on top of her game. We highly recommend!!"
Profile photo of Walter Bilbrey

Walter Bilbrey

November 15, 2024

5  out of  5
rating by Walter Bilbrey
"Called to insure a car with Nick and the whole process only took 5 minutes. Nick was very helpful and I had my Insurance ID Cards in my email within 30 minutes, Great job"
Profile photo of Angie B

Angie B

November 13, 2024

5  out of  5
rating by Angie B
"Saved me a lot of money!!!!!"
Profile photo of Daniel Fahey

Daniel Fahey

November 1, 2024

5  out of  5
rating by Daniel Fahey
"Brian’s office was great to work with and very helpful. Brittni gave us a quote very quickly and answered all of our questions about coverages."
Profile photo of michelle hoyt

michelle hoyt

November 1, 2024

5  out of  5
rating by michelle hoyt
"I’m very pleased with the service and rates at State Farm. I recently changed from progressive for my auto and homeowners policies and saved about $1200 a year! I was not sure about the drive safe and save tracker in my truck, however it’s saving me over $100 per vehicle a month. It was super easy to change over all my insurance, they took care of everything. I’m considering adding on the discounted life insurance, I wish I would have just accepted it initially. Thanks, Michelle"
Profile photo of Blake Anyan

Blake Anyan

November 1, 2024

5  out of  5
rating by Blake Anyan
"Brittni was very responsive, helpful, and was able to save me some money vs my renewal quotes with another insurer. My only gripe would be that I wasn't informed that the prices I was quoted were dependent on me installing a safe driving app on my phone. I've done this before with another insurer and the app was annoying and a pain. I ended up not doing this and premiums went up some, but still cheaper than what I'd have paid by not switching."
Profile photo of D Berry

D Berry

November 1, 2024

5  out of  5
rating by D Berry
"Brittni helped me reduce my car and homeowners premium by thousands of dollars. She answered every question I had in a timely manner and was friendly and available to me throughout. She is a great person to work with and I hope to have a long working relationship with her and State farm!"
Profile photo of Melissa Haxton

Melissa Haxton

November 1, 2024

5  out of  5
rating by Melissa Haxton
"Brittany was nice and made the process very simple when i switched back to state farm."
Profile photo of Tom B

Tom B

September 19, 2024

2  out of  5
rating by Tom B
"Poor customer service and likes to price gouge. After they messed up our insurance so bad we moved to another agent and then our bill went down severely, which makes no sense since it's still with State Farm. They also gave our son 3 different quotes for a 25 year old car and ended up being double a month. He moved with us to the new agent and premium went down?? Yeah definitely price gouges for their benefit. Shop around, dont settle with their outrageous premiums. We been with State farm for 20 years and this has to be the worse agent we ever dealt with."
Profile photo of Stephen Choate

Stephen Choate

August 4, 2024

5  out of  5
rating by Stephen Choate
"Great experience with the team. Highly recommend."
Profile photo of mtt Fore

mtt Fore

July 31, 2024

5  out of  5
rating by mtt Fore
"Recently did my 1st claim since being with State Farm and this local agent. Whole process was quick and easy and always courteous and friendly to deal with."
Profile photo of brian lourie

brian lourie

July 24, 2024

5  out of  5
rating by brian lourie
"Natalie and Riley are great to work with."
Profile photo of stk0050

stk0050

June 30, 2024

5  out of  5
rating by stk0050
"Riley Foster was very professional friendly. Thanks to her I am a new State Farm customer."