State Farm® Insurance Agent Brian Smith
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matt Gibson
June 15, 2026
"Best insurance company I’ve ever had. Natalie is fantastic and deserves a significant raise!!!"
Mark Markovic
April 28, 2026
"all was fine"
Susan Temme
October 20, 2025
"Very sweet and helpful with everything"
Greg Carmean
October 20, 2025
"The entire team at Brian Smith State Farm are exceptional. Friendly, outgoing, and compassionate are just a few words to describe the identity of the office. Always a pleasure!"
Maya A
October 2, 2025
"Great office and fantastic reps. Very fast communication and wonderful people to work with. I bundled home and cars for the family."
Jennifer Lynch
October 1, 2025
"I very much appreciate Brian and his staff. They keep in constant communication with me about my policies and respond quickly when I have any questions or concerns."
Brittany Riegel
September 29, 2025
"Natalie has been such a huge help with transferring insurance companies. Very understanding in the issues that arise. I appreciate someone who is willing to help in every step of the process."
Samantha Sims
September 26, 2025
"Natalie is super great! She’s patient, answers any question you have and just all around helpful!"
Thomas Zurkammer
June 26, 2025
"Was able to update my home/auto insurance with ease n his recommendations."
Andy McCoy Race Cars
June 20, 2025
"Very easy to talk with and very precise. Would highly recommend."
Trenton Balderson
March 26, 2025
"Nick Deirking was extremely helpful and I felt as if he genuinely cared about what was best for me!"
Grace Thornton
January 16, 2025
"We are so happy to be doing business with Nick Dierking with State Farm insurance! Nick works at the Brian Smith State Farm Agency in Pacific MO office. He did an excellent job of giving us a thorough evaluation and quote for our Homeowners coverage, Umbrella policy, and Automobile coverage for 3 vehicles!! We discussed every option important to our needs and have completed our bundled coverage within 24 hours!! Nick was so patient, knowledgeable, and pleasant! He made the entire process easy and simple for us despite my endless questions!! State Farm has saved us over $800 annually! We feel very confident with Nick and State Farm Insurance by our side!"
ryan clayton
December 2, 2024
"To say the least, this insurance agency is by far the best we’ve had across the board. From quotes, to the final step, it was a 5+ stars. Riley Foster was on top of her game. We highly recommend!!"
Walter Bilbrey
November 15, 2024
"Called to insure a car with Nick and the whole process only took 5 minutes. Nick was very helpful and I had my Insurance ID Cards in my email within 30 minutes, Great job"
Angie B
November 13, 2024
"Saved me a lot of money!!!!!"
Daniel Fahey
November 1, 2024
"Brian’s office was great to work with and very helpful. Brittni gave us a quote very quickly and answered all of our questions about coverages."
michelle hoyt
November 1, 2024
"I’m very pleased with the service and rates at State Farm. I recently changed from progressive for my auto and homeowners policies and saved about $1200 a year! I was not sure about the drive safe and save tracker in my truck, however it’s saving me over $100 per vehicle a month. It was super easy to change over all my insurance, they took care of everything. I’m considering adding on the discounted life insurance, I wish I would have just accepted it initially. Thanks, Michelle"
Blake Anyan
November 1, 2024
"Brittni was very responsive, helpful, and was able to save me some money vs my renewal quotes with another insurer. My only gripe would be that I wasn't informed that the prices I was quoted were dependent on me installing a safe driving app on my phone. I've done this before with another insurer and the app was annoying and a pain. I ended up not doing this and premiums went up some, but still cheaper than what I'd have paid by not switching."
D Berry
November 1, 2024
"Brittni helped me reduce my car and homeowners premium by thousands of dollars. She answered every question I had in a timely manner and was friendly and available to me throughout. She is a great person to work with and I hope to have a long working relationship with her and State farm!"
Melissa Haxton
November 1, 2024
"Brittany was nice and made the process very simple when i switched back to state farm."
Tom B
September 19, 2024
"Poor customer service and likes to price gouge. After they messed up our insurance so bad we moved to another agent and then our bill went down severely, which makes no sense since it's still with State Farm. They also gave our son 3 different quotes for a 25 year old car and ended up being double a month. He moved with us to the new agent and premium went down?? Yeah definitely price gouges for their benefit. Shop around, dont settle with their outrageous premiums. We been with State farm for 20 years and this has to be the worse agent we ever dealt with."
Stephen Choate
August 4, 2024
"Great experience with the team. Highly recommend."
mtt Fore
July 31, 2024
"Recently did my 1st claim since being with State Farm and this local agent. Whole process was quick and easy and always courteous and friendly to deal with."
brian lourie
July 24, 2024
"Natalie and Riley are great to work with."
stk0050
June 30, 2024
"Riley Foster was very professional friendly. Thanks to her I am a new State Farm customer."